Kostenloser Versand in ganz Europa!
Verwenden CODE10% Für 10% Rabatt auf Ihren ersten Kauf!


Trust is a five letter word that our entire business hinges on. For that reason, we ensure that all sneakers + apparel the store carries are 100% authentic. We do this through our family expertise of industry veterans who have been dealing with fashion brands +100 years.


Onyou.it will review any claims about authenticity, so feel free to reach out. Customer service and rich consumer experience, is our top priority, so that you can feel secure when shopping with us.

What is Onyou.it?

Onyou.it is the an high end fashion boutique from Italy. We make it easier to buy premium footwear, apparel, and accessories. Our merchandise is available online at Onyou.it and in person at our retail store at 6, Piazza Libertà, Arzignano (Italy).

Can I reserve an item to buy later?

We aim to provide a fair opportunity to shop our most in-demand styles and as items are often limited, reservations are unavailable. As a result, placing an item in your shopping bag or wishlist does not reserve it.

How will my order be packaged?

Your order will be carefully packaged in a protective Onyou box to ensure it arrives to you in great condition. Additional branded items such as dust bags will be included if provided by the designer.

Are your sneakers, apparel and accessories new?

Onyou.it only sells 100% new and authentic items. All of our merchandise is 100% authentic, guaranteed.

How do I know if the items are authentic?

All Onyou.it merchandise is 100% authentic, guaranteed.

Do you ship internationally?

Onyou.it ships to most countries. Please note, however, duties & taxes due may not be shown to you prior to completing your order. Duties & taxes are the sole responsibility of the customer regardless of whether they are displayed on the check-out page. Please allow up to 1 business day for order processing and verification prior to shipment.

Am I responsible for duties & taxes if I'm purchasing from overseas?

All international duties and taxes are the sole responsibility of the customer.

Where is my order coming from?

Everything Onyou.it sells is stored in one of boutiques. Having all the merchandise on hand allows us to verify authenticity and ship items faster.

What sizes are shown on the website?

Onyou.it lists E.U. sizes. Sizes vary by brand and model.

I have a coupon code. How do I use it?

Coupon codes can be redeemed on the Checkout Page. On the right-hand side of the check-out page, all your cart items will be listed. Below this will be a “PROMO CODE” box. Copy your code here and the discount will be applied to your cart immediately. Coupon codes cannot be applied during promotional periods or sale dates, nor can they be combined with any other offers.

If an item is available online, does that mean I can buy it in the Onyou.it retail store?

Yes, all of our inventory is available in-store. Come and see!

Do you sell gift cards?

At this time, Onyou.it does not offer gift cards.

How do I contact Onyou.it?

You can email us anytime at info@onyou.it, or use the chat on the website, bottom right. Our customer service department is staffed from 9 AM–12 AM and 15 PM-19PM CEST daily. We try to reply to all customer service requests within 2 hours.

I've seen a beautiful photo of a dress. Can I use it in my Instagram/Blog/Website?

Images on Onyou.it belong to COLLADON S.r.L. and any unauthorized use of these images without the express written consent of COLLADON S.r.L. is forbidden.

Can I trust your products photo and color ?

We work with professional photographers in order to make the photo as similar as possible of the fashion item. However, Onyou.it declines any responsibility that, due to a particular configuration of a Client’s computer or malfunction, the colors of the products visualized on the website could appear to be slightly different from the original.